PRIVACY POLICY
Private Akdeniz Hospital (“PAH” or the “Hospital”) attaches great importance to the protection of the privacy of our patients, visitors, and website users. This Privacy Policy has been prepared to explain the scope in which personal data obtained within the framework of the healthcare services provided by the Hospital and through the website www.akdenizhospital.com (“Website”) are processed, protected, stored, and used. This policy has been prepared in accordance with the Personal Data Protection Law No. 6698 (“KVKK”), the Patient Rights Regulation, relevant healthcare legislation, and international data protection principles.
Pursuant to the KVKK No. 6698, your personal data are processed by Private Akdeniz Hospital, acting as the data controller, at the hospital’s operational address and via the website www.akdenizhospital.com, in compliance with the applicable legislation. To contact the data controller, the hospital’s corporate address, telephone number, and a corporate email address such as kvkk@akdenizhospital.com may be used.
The Hospital may process identity information (name, surname, Turkish ID number, date of birth, gender), contact information (telephone number, email address, address), health information (examination, diagnosis, treatment information, laboratory results, prescription information), financial information (invoice and payment information), digital data (IP address, log records, cookie data, website usage information), and visual data obtained for security purposes (camera recordings). Health data are considered special category personal data under the KVKK and are processed in accordance with the relevant legislation and by taking necessary security measures.
Your personal data are processed for the purposes of providing healthcare services, conducting diagnosis, diagnosis and treatment processes, creating and storing patient records, managing appointment processes, fulfilling legal obligations, making notifications to the Ministry of Health and other authorized public institutions, ensuring hospital security, conducting information security processes, providing website services, and improving service quality.
Your personal data are processed based on the legal grounds set out in Article 5 of the KVKK, including being explicitly stipulated by laws, being necessary for the establishment and performance of a contract, fulfilling the legal obligation of the data controller, and protecting the legitimate interests of the data controller. Your health data are processed within the scope of Article 6 of the KVKK for the purposes of protecting public health, preventive medicine, medical diagnosis, treatment, and care services.
Your personal data may be shared with the Ministry of Health, the Social Security Institution, authorized public institutions and organizations, laboratories, insurance companies, service provider companies, and authorized official authorities in accordance with the relevant legislation. These transfers are carried out solely for the fulfillment of legal obligations and the provision of healthcare services, and by ensuring data security.
Private Akdeniz Hospital takes all necessary technical and administrative security measures to protect your personal data. Within this scope, unauthorized access to personal data is prevented, data security systems are used, access is restricted by authorization, and all personnel who have access to personal data are bound by confidentiality obligations. In particular, health data are protected with higher security measures and can only be accessed by authorized persons.
Cookies are used on our website in order to improve user experience, increase site performance, and ensure site security. Personal data obtained through cookies are processed in accordance with the relevant legislation, and detailed information about cookies can be accessed through the Cookie Disclosure Text available on our website.
Pursuant to Article 11 of the KVKK, as a data subject, you have the right to learn whether your personal data are processed, to request information if they have been processed, to learn the purpose of processing your personal data, to learn the third parties to whom your personal data are transferred, to request correction in case of incomplete or incorrect processing, to request deletion or destruction of your personal data, to object to the processing of your personal data, and to request compensation for damages if you suffer damage due to unlawful processing of your personal data. You may submit your applications regarding these rights by filling out the application form available at https://www.akdenizhospital.com/pdf/OAH-veri-sahibi-basvuru-formu.pdf or via the email address kvkk@akdenizhospital.com. Your applications will be evaluated and concluded within a maximum of 30 days in accordance with the KVKK and relevant legislation.
Private Akdeniz Hospital undertakes to keep your personal data confidential, to prevent unauthorized access, to ensure data security, and to act in compliance with all legal obligations regarding the protection of personal data.
Private Akdeniz Hospital reserves the right to update this Privacy Policy at any time, provided that it complies with the applicable legislation. The updated policy text enters into force as of the date it is published on the website.
This Privacy Policy entered into force on … / … / 2026.