Protection of Personal Data

PRIVATE AKDENIZ HOSPITAL PERSONAL DATA PROCESSING AND PROTECTION INFORMATION TEXT

Principles

Compliance with the law and rules of integrity:

Personal data is processed in accordance with the law and principles of fairness, protecting the rights of the individuals concerned

Processing for specific, explicit, and legitimate purposes (Transparency) and limitation:

Data is collected for predefined purposes and used only for those purposes. Data subjects are informed about the data processing process.

Data retention:

Data is retained for as long as specified in the relevant legislation or as long as necessary for the purpose for which it is processed. Data is retained for as long as required by regulatory authorities and laws.

Accuracy and currency:

Data is kept accurate and up-to-date; incomplete or incorrect data is corrected, deleted, or updated as necessary

Confidentiality and security:

Data is protected against unauthorized access, unlawful processing, distribution, loss, alteration, or destruction. Technical and administrative measures are taken.

 

Methods of Collecting Personal Data

Data is obtained through the following methods:

• Internet and mobile applications
• • Physical locations
• • Verbal, written, visual, or electronic channels

Processed Personal and Special Category Data

 

1. 1.Identity information: Name, surname, Turkish ID number, passport number, place and date of birth, gender, marital status, emergency contacts, and contact information.
2. 2. Contact information: Phone number, email address, address.
3. 3. Financial information: Bank account and IBAN number.
4. 4. Health and sexual life data: Laboratory and imaging results, test results, examination and prescription information.
5. 5. Service evaluation data: Responses and comments.
6. 6. Visual and audio recordings: Camera and audio recordings.
7. 7. Insurance and Social Security Institution information: Private health insurance and Social Security Institution data.
8. 8. Web and mobile usage data: IP address, browser information, medical documents, survey and form data, location data.
9. 9. Other data: Occupation, education, vehicle license plate, address, and information transmitted through hospital communication channels.

Purposes of Data Processing

Data is processed for the following purposes:

 

1. 1. Protection of public health, preventive medicine, medical diagnosis, treatment, and care services.
2. 2. Sharing information with the Ministry of Health and other public institutions as required by law.
3. 3.Fulfilling legal and regulatory obligations.
4. 4. Financing of healthcare services and eligibility inquiries within the scope of patient services and financial transactions.
5. 5. Measuring, improving, and researching patient satisfaction.
6. 6. Sharing data with educational institutions in collaboration for the purpose of conducting education and training activities.
7. 7. Appointment notifications and identity verification.
8. 8. Internal planning, management, and oversight activities.
9. 9. Healthcare improvement, risk management, and quality improvement initiatives.
10. 10.Training and development activities for employees.
11. 11.Marketing, campaign, promotion, and communication activities.
12. 12.Accounts receivable collection processes.
13. 13.Responding to patient rights and complaints.
14. 14.Implementation of system and data security measures.

Persons and Institutions with Whom Data May Be Shared

Your personal data may be shared with the following persons and institutions solely for the purpose of providing services and fulfilling legal obligations in accordance with the relevant legislation:

1. 1.Ministry of Health and its affiliated units, family health centers
2. 2. Social Security Institution
3. 3. Private insurance companies and assistance firms
4. 4. The General Directorate of Security and other law enforcement agencies
5. 5. Judicial and administrative authorities
6. 6. Regulatory and supervisory bodies
7. 7. Healthcare institutions, laboratories, and ambulance service providers collaborating for medical diagnosis and treatment purposes
8. 8. Collection and receivables management consulting firms, lawyers
9. 9. Authorized suppliers, IT infrastructure service providers, archiving service providers
10. 10.Other domestic and, when necessary, foreign business partners with whom we collaborate (only with explicit consent)

Data is shared and transferred with the above-mentioned individuals and institutions, provided that the necessary security measures are taken. Other than that, it is not shared with third parties.

Rights of Data Subjects

Your rights under the PDPL are as follows:

1. 1.The right to learn whether your personal data has been processed
2. 2. Requesting information if they have been processed
3. 3. Accessing your personal health data and requesting this data
4. 4. To learn the purpose of processing the data and its appropriate use
5. 5. To learn about third parties to whom your data has been transferred
6. 6. Requesting the correction of incomplete or incorrectly processed data
7. 7. Requesting the deletion or destruction of data
8. 8. Objecting to decisions made by automated systems that adversely affect you
9. 9. Requesting compensation for damages caused by unlawful processing

 

You may submit your requests in writing or through a notary public to exercise your rights. For detailed information, please review https://www.akdenizhospital.com/tr/kvkk and the Personal Data Protection Law No. 6698.

Özel Akdeniz Hastanesi / Çağdaş Sağlık Hizmetleri San. ve Tic. A.Ş.

address: Sorgun Mah. 8151 Sk. No:10 Manavgat/Antalya 07600

e-mail: kvkk@akdenizhospital.com.tr

TEL: +90 (242) 746 00 13

Contact Person: VERBİS YETKİLİSİ